Single Family Rentals

Performance Properties x Boom

Performance Properties Inc. leverages BoomScreen’s configurability to accommodate screening regulations in Portland

This case study is based on an interview with Ashley Neubo, Property Manager at Performance Properties Inc. All quotes are attributed to her unless stated otherwise.

Performance Properties seeks out tenant screening solution to increase leasing velocity

Since 1987, Performance Properties Inc. (PPI) has been managing properties in the Portland Metro area. Their portfolio includes single family rentals, multifamily properties, and commercial space. With 1000+ doors, their leasing team needs to be able to create, send, and review screening applications promptly and efficiently. Their biggest caveat? As a Portland-based property management company, they must follow stringent screening guidelines implemented by the Portland Housing Bureau and Portland City Council in addition to state and federal laws.

Prior to switching to BoomScreen, PPI outsourced their leasing and resident screening to a third  party, Oregon-based company that handled everything end to end. At the time, this was the easiest solution to adhere to the local regulations. However, it was not costly and fell short when it came to application turnaround time, which ultimately slowed down their leasing team and prompted them to consider other new solutions and operating models.

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“Our main goal was to find a new screening solution that would get us results faster so we could move in tenants quicker. Boom has definitely done that and more. Now, we're able to get results back within 24 hours, get more in-depth screening results, and reduce screening costs for the company.”

Key benefits to Performance Properties residents

Credit building opportunity

With Boom, renters can build their credit over time as they make consistent, on-time rental payments.

Tri-bureau reporting

Boom reports rent payments to all three major credit bureaus—Experian, Equifax, and TransUnion.

Free credit score tracking

All renters using Boom can track their reported payments and credit score progress via the Boom app.

Exceptional 24/7 customer support for Performance Properties applicants

Response times <2 minutes

Customer support for you, your applicants, and your renters in minutes, not days.

Single POC for disputes

As a CRA, Boom handles all screening report disputes, requests for report copies, and requests for data updates,

Bilingual support

English and Spanish support for your renters—and more languages coming soon.

Renters can track their rent reporting, monitor their credit progress, and access financial wellness tools - all within the app
Average app rating score

Our mission

At Boom, our goal is to make housing more flexible, affordable, and rewarding.

Our history

Boom was started in late 2020 as one of our co-founders, Rob Whiting, helped two of his family members navigate housing instability due to
COVID-19 - related job loss. During this time, he saw just how archaic and difficult renting remains for the majority of the 110 million renters in the US like his family members. And the rent payment is at the center of this.
Not only has rent increased >4x faster than income for the majority of renters since the early 2000s, but the tools available to renters and landlords alike has similarly stagnated. Rent remains one large lump sum, with no additional benefits on top of paying rent - a fact that can make renting feel like money down the drain. At Boom, we believe that housing can be more flexible, affordable, and rewarding. We’ve started by enabling you to build credit with the rent payments you already make.

Our backers

Starting Line

Ezra Galston

Clocktower Ventures

Ben Savage

Company Ventures

Matt Harrigan

Gilgamesh Ventures

Andrew Endicott & Miguel Armaza

Chingona Ventures

Samara Hernandez

Affirm syndicate

Jeffrey Shu

William Hockey

Plaid co-founder

Zach Perret

Plaid co-founder

Siesta Ventures

Pau Sabria (Olapic co-founder)

Sergio Furio

Creditas founder

Misha Esipov

Nova Credit co-founder

Cyril Berdugo & Tom Petit

Landis co-founders

Will Lucas

Mint House co-founder

Todd Benson

Citi private equity co-founder

Key metrics

About Performance Properties

Performance Properties, Inc. is one of the reputed and hugely experienced professional single family home rental management companies, proudly serving Milwaukie, Portland, and Lake Oswego. They are a trusted partner in finding affordable, high-quality single-family homes for rent, backed by transparent lease agreements.

At Performance Properties Inc, they have established themselves as one of the leading single family home rental management companies in the greater Portland area, including Milwaukie and Lake Oswego. Their team is dedicated to providing exceptional service and delivering value to both property owners and tenants.

About Boom

Boom is on a mission to level the playing field for the 110+ million renters in the US by making housing more flexible, affordable, and rewarding. Boom is building a suite of rental financial services for renters and  property managers, including rent payment reporting, rent reporting-as-a-service, and a number of integrations for the largest property management systems (PMS). Now serving thousands of renters, Boom is led by second-time founders Rob Whiting (ex-BCG, Rubicon) and Kirill Moizik  (ex-Eco, Technion, Grubhub).